Communication Tip of the Week - Don't Apologize

At a recent Toastmasters meeting, a speaker gave a fabulous presentation on a difficult topic. She spoke from the heart and provided solid information to support her topic. She made one tiny mistake at the beginning of her speech. She started by apologizing for not being prepared. ACK! None of…

Communication Tip of the Week - Know Your Audience

What's the Problem & Why Is It Important? Several years ago, the company I work for was interviewing a candidate for an electrical engineering position. I'm NOT an electrical engineer. The engineering department liked to involve me in the interview process because I tend to be a little different than…